Is it possible to give a review with a negative amount of stars? This place is the most unorganized 'financial institution' I've ever encountered. They lost loan payments, added charges and fees and couldn't even give me a print out of the exact amount that was still owed on the loan.
We needed to clarify the date our payments were due because we kept getting charged late fees even though we were paying each month before the due date that was on our statements. So, we set up a meeting with the Vice President of this branch to clear up a few things and she couldn't even tell us the actual date a payment was due each month. We showed her the statements that showed the due date and she said that wasn't accurate but couldn't tell us why. I've made a lot of payments in my lifetime and I've never encountered a business that tells you one due date on a statement but really means another date. I will never use this bank again. I will tell anyone who will listen not to use this bank. They are a joke. If you enjoy keeping your hard-earned money...go somewhere else.
Great bank!
First Volunteer Bank is a US Bank based in Monterey, Tennessee. First Volunteer Bank is located at 210 E Commercial Ave, Monterey, TN 38574, USA.
Please contact with First Volunteer Bank using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find First Volunteer Bank opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.